Client:
Aito Co., Ltd.
Industry:
Planning, development, wholesale & retail, import/export of Japanese and Western tableware, household goods, and miscellaneous items. Also engaged in real estate leasing.
Operations:
Sales and inventory management.
Services Provided:
- NetSuite Implementation Consulting
- NetSuite Optimization Consulting
Solutions Implemented:
- NetSuite (Sales, Inventory Management)
- EC Integration Solution (Amazon)
Challenges:
With the expansion of the e-commerce business, the number of SKUs and order volumes increased significantly.
The existing system, which relied on Excel for order management and complex macros, became unsustainable.
Results:
The implementation of NetSuite enabled a transformation into a new e-commerce business model, significantly improving operational efficiency.
- Enabled handling of high-volume orders, streamlining logistics, warehouse integration, and inventory management.
- Addressed complex shipping processes by leveraging NetSuite’s flexible record structure, allowing customization to fit business needs.
- Integrated iPad access for order management in NetSuite, making it accessible even to non-technical on-site staff.
Reference URL:
Transforming IT Infrastructure with NetSuite for a Successful E-Commerce Business.